Question 1

How long will treatment last?

Accepted Answer

Treatments are individualized for each unique person depending on the type of treatment and what your goals are. Once you reach your goals, your treatment is reassessed to determine the continuation or graduation from services. EMDR can be as little as 6 sessions for some patients - or as many as 16+. DBT and Transgender Affirmative therapy can last up to a year and can be flexible depending on your goals.

Question 2

Good faith estimate notice

Accepted Answer

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.
Under the law, health care providers need to give patients who don’t have insurance, or who are not using insurance, an estimate of the expected charges for medical services, including psychotherapy services. 
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.
You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.
 For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

Question 3

How does your cancellation policy work?

Accepted Answer

To avoid a full session fee, please cancel your appointment at least 48 hours in advance. For instance, if your appointment is on Wednesday at 2 PM, cancel by the end of Monday. Monday appointments should be canceled by the previous Thursday. This policy helps us serve other clients. Thank you for understanding.

Question 4

What are the available payment methods?

Accepted Answer

You can pay using credit/debit cards (for an additional 3% fee), or Cash/Check (no 3% fee). For more information, feel free to contact our office.

Question 5

What steps do you take to ensure inclusivity?

Accepted Answer

We are dedicated to creating a safe and inclusive environment for all clients, including those from the LGBTQ+ community. Our specialized services include transgender-affirmative therapy and support for individuals with neurodivergent experiences.

Question 6

Can I access therapy services online?

Accepted Answer

Absolutely! We offer telehealth therapy and virtual psychiatric medication management, so you can access our services from anywhere.

Question 7

Couples Therapy and Insurance Policy

Accepted Answer

Most insurance providers do not cover relationship counseling unless one partner has a diagnosed mental health condition and the treatment is deemed medically necessary for that individual. Because couples therapy focuses on the relationship as a dynamic system rather than on the treatment of a specific mental health diagnosis, it may not be covered by your insurance.Please contact your insurance provider to determine whether or not they will cover services. You are responsible for the full amount of a session left unpaid by your insurance.

FAQ

Frequently asked questions